To care for your community's emotional wellbeing, start by listening to it.
Bruna talks with your residents confidentially, by chat or by phone. You get a clear map of their needs and a report to guide your actions.
How have you been feeling in your neighborhood lately?
Bruna · Nexi's conversational AIA confidential answer, added to your neighbors'
Why start by listening
What isn't heard can't be cared for.
Emotional distress rarely reaches a doctor's office. It stays at home, in loneliness or in everyday life. That's why, before deciding where to invest, a municipality needs to know what is really going on.
1 in 5 people in Spain live with unwanted loneliness, and almost half of those with mental health problems feel lonely. Spanish State Observatory on Unwanted Loneliness, 2026
24% of the population report having mental health problems, and only some of them have a diagnosis. Fundación ONCE and Fundación AXA, 2026
From resident to municipality
How your residents' voice travels, in three steps.
Residents talk with Bruna.
They receive an invitation and talk with Bruna by chat or by phone, depending on the project's channels. They share how they are doing, at their own pace and without identifying themselves.
Each person talks only with Bruna.
The answers become a map of the municipality.
Bruna aggregates the information without revealing who answered. The platform shows the aggregated results, and the final report brings together conclusions and recommendations.
The city council sees trends, never people.
Every participant gets something back.
Emotional wellbeing resources tailored to what they shared, plus a space with emergency numbers and nonprofit organizations that offer help.
Taking part also helps those who take part.
How we work
A project defined together with your municipality.
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Objectives
We agree on which needs the municipality wants to understand and which population will be invited to take part.
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Participation
We define how the project is presented and which channels will be used to talk with Bruna.
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Insights and next steps
The municipality reviews the aggregated results and receives a final report with conclusions and recommendations.
Frequently asked questions
How we protect data →- No. People take part by chat from any phone or by calling, and the city council reviews the results in a web browser.
- Yes. The city council never sees who answers: it only works with aggregated results, never with individual conversations or answers.
- It is always agreed with the municipality. We sit down together to explore the best ways to reach each group, adapting the channels to the age and context of the population. Participant recruitment is led by the Nexi team.
- The population the project is aimed at. Its scope is defined together with the municipality.
- They describe the people who took part. Their interpretation takes into account the scope of the project and the characteristics of the participation.
- No. It offers resources to care for emotional wellbeing and recommendations for looking after mental health day to day. It also includes a space with emergency numbers and nonprofit organizations that offer help to the population.
What would you like to learn about your municipality?
Tell us which needs you want to work on, and together we'll design an emotional wellbeing project with Bruna.
Explore a municipal project